Johnson Controls take after-sales support of our Care Communication systems very seriously. From Nurse Call to Staff Attack systems we know how important a fast response from experienced engineers can be.

With a full range of parts, spares and an experienced team of certificated, trained and passionate engineers, we are ideally positioned to assist you when you need us. Johnson Controls offer various levels of service to suit your needs from call-out-only plans to more comprehensive options.

The code of practice HTM 08-03: Bedhead Services (Section 4) recommends that Nurse Call and associated systems are regularly tested and maintained by competent persons in line with a manufacturer’s recommendations and that a schedule for maintenance visits is clearly detailed within the hospital’s operational plan. Our healthcare communication service and maintenance support agreements will ensure you comply with relevant standards, thereby giving you and your organisation peace of mind.

When taking out a service support agreement with us, you can be assured that there is a mechanism in place to perform regular system health checks. If unexpected failures do happen, you can trust us to react quickly to resolve the issue as quickly and efficiently as possible.